We also like Ooma’s Ring Groups feature, which lets you group extensions together in your phone system so they all ring simultaneously. For starters, Ooma’s mobile and desktop apps allow remote employees to make and receive unlimited calls within North America using your business number. Ooma’s remote features can help your business stay up and running no matter where your employees are. If that doesn’t work for you, though, RingCentral also offers ticket service, an extensive online knowledge base, and weekly webinars to answer common questions. Keep in mind, though, that usually only larger enterprises get US-based support-small businesses usually get outsourced to overseas customer service representatives.
Unlimited calls within the US and CanadaĪnd if you ever experience trouble with your VoIP system, RingCentral’s customer service team is available 24/7 via online chat or via phone during standard business hours.Here are a few other features business owners are sure to love: Video meetings can even last up to 24 hours-just in case.
Plus, RingCentral plans include unlimited internet faxing, phone conferencing, and videoconferencing for up to 100 participants. RingCentral promises a 99.999% uptime, meaning both your in-house and at-home employees can rely on your VoIP system to work whenever they need it. Whether building a PBX system for the office, replacing an existing call management service, or adding “on-the-go” functionality to your office, Nextiva offers excellent value and powerful business VoIP PBX services.Another thing we love about RingCentral is its reliability. Plans range in price from $19.95 to $29.95 per month, which makes it incredibly easy for businesses to save money on their call management systems.įor all of these reasons, we highly recommend Nextiva Office. That’s good, but what makes Nextiva Office great is its inclusive bonus features like voicemail to email, unlimited virtual faxing, HD music on hold, and free professionally recorded greetings.īest of all – Nextiva doesn’t charge an arm and a leg for its services. Nextiva comes standard with benefits like HD voice, cloud support, advanced call management, and free local and toll-free numbers. In fact, many providers enjoy additional benefits at a fraction of the cost of their traditional PBX system. Businesses are able to save hundreds of dollars each month with little to no downsides after making the switch to VoIP-based PBX. Nextiva Office is an excellent business VoIP provider.
If you want to use the mobile app, then you will need to subscribe to Office Pro Plus or Office Enterprise. Nextiva’s mobile app combines voice, video and instant messaging into a single application that is accessible from any desk phone, computer, smartphone, or tablet. The Office Pro plan does not include the Nextiva mobile app. There are three Nextiva Office plans: Pro, Pro Plus, and Enterprise. Receptionist Console: Give front office personnel complete visibility into who is available, on the phone, or busy.Ĭall Queuing: Call queuing and advanced routing is available for managing busy queues and sending calls to different departments. HD On-Hold Music: High-quality on-hold music is included on all plans.
Mobile Apps: Manage your account over mobile apps for Android and iOS.īrowser Toolbar: Call contacts and manage Nextiva from a browser toolbar.
Online Faxing: Unlimited online faxing is available on all plans.Īuto Attendant: Auto attendant and personalized greeting systems are available on all plans.Īutomatic Call Recording: Calls from specific agents can be recorded and all calls can be automatically recorded.Ĭonference Calling: Conference calling is included and can be setup from the Nextiva console.ĭesktop Platform: Manage your account over a desktop platform. Premium Features: Premium features are available on higher-level plans and for additional charges. Included Features: Nextiva includes additional features on all plans.